Referrals · Tracking
Where is my referral up to?
Pop in the reference number from your submission, like a parcel, but a person. It was on screen when you submitted, and in the subject line of the confirmation email.
That reference doesn't look right. It should look like ND-260717-A2K9. Lost it? Contact us and we'll find your referral by name.
No referral yet? Try it with a sample reference:
Referral
- Received
Your referral has landed on the intake desk.
- First contact
A senior intake member phones the referrer.
- Fit & funding
Supports, funding and compatibility get confirmed.
- Agreement & start
Service agreement out, meet and greet, supports begin.
This is an estimate based on when the referral was submitted. Every referral gets a real phone call within a few minutes of arriving.
Want the human version?
Leave your email and our team will send you a proper written update within a few minutes.