English doesn't need to be your first language for support to feel personal. We arrange interpreters at no cost, including Auslan, so nothing gets lost in translation.
If you communicate in Auslan, contact us through the National Relay Service: use NRS Video Relay or Chat, then give our number 03 5998 0717. For meetings and planning conversations, we book qualified Auslan interpreters, free for NDIS participants.
About the NRSCall the Translating and Interpreting Service (TIS National) on 131 450 and ask for Newdawn Support Services on 03 5998 0717. An interpreter joins the call at no cost to you. Or tell us your language in any form on this site, and we'll organise it.
Call TIS on 131 450When you call, email, or send a form, tell us the language you prefer, including Auslan.
We arrange a professional interpreter for calls, meetings, and service planning. It costs you nothing.
Every agreement, plan, and conversation happens in the language you understand best.
These include the 17 languages the NDIS publishes participant information in, plus community languages we support, and TIS National covers more than 150 in total. If yours isn't listed, we can still book it.
Phone, relay, interpreter, email, or a family member calling for you: every door leads to the same friendly intake team.
Reach us
Send us a message and we will reply within a few minutes. Prefer to talk? Call 03 5998 0717.
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Newdawn Support Services
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