Text size controls
Use the accessibility button in the menu bar to increase text size across the whole site. Your choice is remembered on your next visit.
Accessibility
Built to be used by everyone.
We support people with disability, so an inaccessible website would be a contradiction. Here is what we have done, what we know is imperfect, and how to tell us when something gets in your way.
Built in
Controls you can use right now.
Look for the accessibility icon and the globe in the menu bar at the top of any page.
Easy Read mode
Turn on Easy Read for larger text, more spacing and simpler presentation. Our Easy Read page explains Newdawn in short sentences with pictures.
Reduce motion
Switch off animations from the accessibility menu. We also respect your device setting automatically, so nothing moves if you have asked it not to.
Underline links
Turn on link underlining so every link is visible without relying on colour alone.
Your language
Switch the site into any of the languages the NDIS publishes in, plus Yoruba, using the globe in the menu bar.
Keyboard and screen readers
Every page can be navigated by keyboard, with a skip-to-content link, visible focus outlines, proper headings and labelled form fields.
Our standard
Aiming at WCAG 2.1 Level AA.
We build to the Web Content Accessibility Guidelines 2.1 at Level AA, the standard referenced by Australian government accessibility policy. In practice that means:
- Semantic headings in a logical order on every page, so screen readers can navigate by structure.
- Text alternatives for illustrations and photographs that carry meaning, and decorative images hidden from screen readers.
- Colour contrast checked against WCAG AA for body text and interface elements.
- Form fields with visible labels, clear error messages, and errors announced to assistive technology.
- A visible focus indicator on every interactive element.
- Layouts that reflow to 320px and work at 200% zoom without loss of content.
- No content that flashes, and all animation disabled when reduce-motion is requested.
We test with keyboard navigation and screen readers as we build. We have not yet commissioned an independent accessibility audit, and we would rather say so than imply a certification we do not hold.
Being honest
What we know is not perfect yet.
Machine translation
The language switcher uses automated translation. It is good for understanding a page, but it is not a substitute for a professional interpreter. Interpreters are free for NDIS participants and we will book one for you.
Documents
Some downloadable documents are PDFs that may not be fully tagged for screen readers. Ask us and we will provide the content in an accessible format at no cost.
Easy Read coverage
Easy Read mode adjusts presentation across the site, but only our Easy Read page is written in full Easy Read language. We are expanding this.
Tell us
If something gets in your way, we want to know.
Tell us the page and what happened, and we will fix it and get the information to you another way in the meantime. We aim to respond within a few minutes during business hours. You can also ask for anything on this site in another format at no cost.
03 5998 0717 intake@newdawnss.com.au
Deaf, or hard of hearing or speech impaired? Contact us through the National Relay Service. Prefer another language? Call TIS National on 131 450.
Last updated 12 August 2026