NDIS support in Pakenham, with a Newdawn home already in the neighbourhood.
Pakenham is where Cardinia Shire shops, catches the train and raises its kids, and it is where we run one of our Supported Independent Living homes. Our Cranbourne head office is about 20 minutes down the road, so the same intake team, coordinators and nurses cover both.
- Council area
- Cardinia Shire
- From our Cranbourne office
- About 20 minutes
- Postcodes
- 3810
Support in Pakenham, from a team that already works here
Pakenham has grown from a country town into the centre of Cardinia Shire, with new estates, an older centre around Main Street and a lot of young families. The people we support here live across Pakenham, Pakenham Upper, Officer, Nar Nar Goon, Koo Wee Rup and the smaller towns along the highway towards Bunyip. Our workers are rostered by location, so a morning shift in Pakenham is usually covered by someone who lives in Cardinia or Casey.
We already have a presence in town. Newdawn runs a Supported Independent Living home in Pakenham with 24/7 support, so our staff are in the suburb every day. Around it we deliver personal care, community participation, support coordination, community nursing, behaviour support and early childhood intervention to people living in their own homes or with family.
We have been a registered NDIS provider since 2019, which means independent audits, and that matters most for SIL and nursing. It does not mean we can do everything. Where another service is a better fit for someone in Pakenham, our coordinators say so and help you get there.
Six supports we deliver in Pakenham
Each links to its own page with funding lines and plain answers. Use one or several.
Personal care at home in Pakenham
Showers, dressing, meals and medication prompts from a small group of regular workers, not a new face each week.
How it worksCommunity participation across Cardinia
Cardinia Life, the Cultural Centre at Lakeside, the Marketplace, the footy, TAFE or a job, with a worker who knows the town and its buses.
How it worksSupport coordination for Cardinia Shire
Level 2 and Level 3 coordinators who know the Pakenham clinics, Casey Hospital's discharge team and which local providers have capacity.
How it worksOur Supported Independent Living home in Pakenham
A shared home with 24/7 support, currently full with a waitlist. We explain SIL funding, the waitlist and the other homes nearby.
How it worksCommunity nursing in Pakenham homes
Wound care, medication management, continence and catheter care, and training for your support workers, delivered where you live.
How it worksEarly childhood intervention for Cardinia families
Working with parents of children under nine on everyday routines, play and communication, at home and at kinder.
How it worksThe places a week of support in Pakenham runs through
These come up constantly in rosters, travel training and coordination notes.
- Newdawn SIL home, Pakenham 3810 Our shared supported home in town, staffed around the clock. Currently occupied; the waitlist and other options are on our accommodation page.
- Pakenham Station Rebuilt as an elevated station on the Pakenham line and reopened in June 2024, with a bus interchange underneath. Travel training usually starts here.
- Pakenham Health Centre, 3 Henty Way Monash Health's community health hub, with allied health, pathology and outpatient clinics that many of the people we support attend.
- Cardinia Life The shire's indoor pool, gym and sports courts. Swimming with a support worker is a regular community participation activity.
- Pakenham Central Marketplace, John Street Woolworths, Big W and the specialty shops, upgraded in 2025. Shopping support, banking and the appointment afterwards.
- Cardinia Cultural Centre, Lakeside Boulevard Theatre, gallery and a cafe overlooking the lake: a calmer outing when the shops are too much.
- Pakenham Library, corner of John and Henry Streets Run by Myli with Cardinia Shire. Programs, free internet and a familiar space for life-skills sessions.
- Casey Hospital, Berwick The nearest emergency department and mental health unit, about 15 minutes away on Kangan Drive. We work with its discharge planners.
Our home in Pakenham, and its honest status
Newdawn runs a Supported Independent Living home in Pakenham: a genuine shared home with around-the-clock support, and right now every room is taken, with a waitlist. We would rather say that plainly than have you drive out for a viewing that cannot happen. If SIL in Pakenham is what you need, join the waitlist and we will also talk you through our Traralgon home, which has a room available, our Robust SDA home in Morayfield, Queensland, and homes run by other providers across Cardinia and Casey. Vacancy status changes; the accommodation page is kept current.
See homes and vacancy statusHow support in Pakenham starts
- 01
Call or refer online
Intake replies within minutes in business hours, and 03 5998 0717 is answered 24/7.
- 02
Meet where it suits you
At home in Pakenham, at our Cranbourne office 20 minutes away, at a cafe near the station or on a hospital ward.
- 03
Match the right workers
Language, gender preference, personality and location all count. You meet workers before the first shift and can say no.
- 04
Review as things change
Regular check-ins, budget tracking you can see, and preparation for your plan reassessment well before the date.
Straight answers.
If yours is not here, call and ask. It is what we are for.
Which suburbs around Pakenham do you cover?
All of Pakenham including Pakenham Upper and the Lakeside estate, plus Officer, Beaconsfield, Nar Nar Goon, Tynong, Garfield, Bunyip, Koo Wee Rup, Cardinia and Lang Lang. We also travel into the hills to Emerald, Cockatoo and Gembrook by arrangement, and across Casey towards Berwick, Clyde North and Cranbourne. Further along the highway, ask; we often already have a worker heading that way.
Do you have a SIL vacancy in Pakenham right now?
Not at the moment. Our Pakenham home is occupied and has a waitlist, which you can join. Our Traralgon home has a room available and our Morayfield home in Queensland is Robust SDA with availability. All three are kept current on the accommodation page, and our coordinators know the homes other providers run in Cardinia.
Can I get a support worker who speaks my language?
Often, yes. Our team supports people in 17 languages and Auslan, and language is one of the first things we ask about when matching workers in Pakenham. If we do not have the right language on the roster that day, we tell you and arrange an interpreter rather than guessing. Auslan users can reach us through the National Relay Service.
Do you offer support coordination in Pakenham?
Yes. Our coordinators cover Level 2 and Level 3 (specialist) support coordination across Cardinia Shire and can meet you at home in Pakenham or at our Cranbourne office. Support coordination is different from the Local Area Coordinator the NDIA assigns you; read how it works on our support coordination page.
How quickly can support start in Pakenham?
For in-home and community support it is usually within one to two weeks of the first conversation. Hospital discharge and urgent situations move quicker: supports have started within days when a plan and a service agreement are ready. Nursing, behaviour support and early childhood intervention depend on a clinical assessment first.
Do you support children in Pakenham?
Yes. Our early childhood intervention team works with families of children under nine across Cardinia, usually at home and at kinder or childcare, on routines, play, communication and the transitions that trip families up. We say honestly if a child's needs sit outside what we do and point you to who can help.
Can you help with getting around Pakenham without a car?
That is a large part of community participation here. The new elevated Pakenham Station and the bus interchange beneath it are where most travel training starts, and a worker rides with you until the route is comfortable. Where buses do not reach well, workers can drive you, with kilometres claimed from your plan where it allows.
What if I am not happy with a worker?
Tell us, and we change the match. You do not have to explain in detail or wait for a scheduled review. Consistency only helps when it is the right person, so a worker who is not a fit is replaced, and what you tell us goes into how we match next time. The same goes for coordinators and nurses.
Talk to the team that already works in Pakenham.
Refer yourself, a family member or a participant you work with. Intake replies within minutes in business hours, and you can ask for a home visit in Pakenham.
Tell us what you need. We'll take it from there.
Whether you're exploring NDIS for the first time, looking for a support worker, or asking about one of our homes, we'll reply within a few minutes.
- Response within a few minutes
- No call centre. Real people.
- Confidential. Always.