Accommodation · Short term accommodation and respite

Short term accommodation (STA) and respite in Melbourne's south-east.

Short term accommodation (STA), which the NDIS also calls respite, is a stay away from home of a few nights to a couple of weeks, with support included. Here is what it covers, how many days the NDIS funds and how to book a planned or emergency stay.

NDIS support item: Short Term Accommodation; Core budget, Assistance with Daily Life (registration group 0115, Assistance with Daily Life Tasks in a Group or Shared Living Arrangement)

What STA is for

Short term accommodation, or STA, is NDIS funding for a stay somewhere other than your usual home for a short period, with support workers included. The current NDIS guideline describes it as funding for up to 14 days at a time and usually up to 28 days a year. It covers your accommodation, food, activities and the personal care and support you need during the stay.

People use it for different reasons. Families and carers use it to rest, travel or deal with their own health. Participants use it to try living away from home before a move to Supported Independent Living (SIL), to spend time with different people, or to cover a gap when something at home has changed suddenly. It is also used as a bridge out of hospital while longer-term housing is arranged.

At Newdawn STA happens in real homes with a small number of people, not in a centre: a room in one of our homes when one is free, or accommodation we arrange for the stay with our own support team alongside. We tell you honestly what is available for your dates. We do not keep a bank of empty beds, and we will not promise one we do not have.

What is included

What a stay includes

From 1 July 2026 the NDIS claims STA in separate parts: your accommodation, support worker accommodation if needed, and support hours. One stay, itemised clearly.

Somewhere comfortable to stay

A private room in a real home, with meals, linen and the ordinary things of daily life included.

Things to do

Outings, activities and time in the community, planned around what you enjoy rather than a fixed program.

Personal care and daily support

Showering, dressing, meals and medication, delivered by workers briefed on your routine before you arrive.

Higher support where needed

Overnight staff, high-intensity personal care and behaviour support plans followed, when your plan funds them.

Clinical needs covered

Medication management and, where needed, a visit from our community nurses for wound care, catheters or PEG feeds.

Notes for your team

A short written summary at the end of the stay for you, your family and your coordinator: what went well and what we noticed.

Funding, in plain English

How STA is funded

STA sits in the Core budget under Assistance with Daily Life. Because Core is flexible, many people can use it for STA even if the words are not in their plan, provided it fits their goals and the stay is reasonable and necessary. The NDIS guideline is up to 14 days at a time and usually up to 28 days a year, used as one block or spread across the year.

From 1 July 2026 the NDIS no longer funds STA as one bundled daily rate. The 2026-27 Pricing Schedule separates it into participant accommodation, support worker accommodation where that is needed, and the hours of support actually delivered, claimed at the usual hourly rates for the time of day and intensity. The national price limit for participant accommodation is $162.85 a day. Your quote and invoice show each part.

In practice a stay with one-to-one support all day uses more of your budget than a shared stay with group support, and overnight support costs more if a worker is awake. We work out the exact budget use with you or your plan manager before you book, so there are no surprises. See our funding guide for how Core works and plan management for how invoices are paid.

The figures above are from the NDIS Pricing Schedule 2026-27 and the current NDIS guideline on short term accommodation. Both change, usually each July; ask us or check the NDIS website for the latest.

How it works

Booking a stay

  1. 01

    Tell us the dates and the reason

    Call 03 5998 0717 or send an enquiry. Planned stays are easier to match; for emergencies we tell you within the hour what we can do.

  2. 02

    Support profile

    We gather your routine, medication, dietary needs, behaviour support plan and what you like doing, so the team is ready before you arrive.

  3. 03

    Quote and agreement

    A clear quote showing accommodation and support hours against your plan, and a short service agreement.

  4. 04

    The stay and the handover

    Daily contact with family if you want it, and a written summary at the end for you and your coordinator.

Close to home

Respite close to home in the south-east

Most of the families we support with STA live around Cranbourne, Clyde North, Pakenham, Officer, Berwick, Narre Warren, Dandenong and Frankston, and want somewhere close enough to visit. Discharge planners at Casey Hospital in Berwick, Dandenong Hospital and Frankston Hospital refer to us when a participant is medically ready but their home is not, and we work with Latrobe Regional Hospital in Traralgon for people in Gippsland. For longer bridging stays we talk about medium term accommodation instead.

Our Caboolture office in Queensland and West Perth office in Western Australia run STA the same way: small homes, the same support team as our SIL homes, honest answers about availability. Wherever you are, the first call is to the same number, answered 24/7, and current rooms are listed on our accommodation page.

Head office

Cranbourne, Victoria 3977

Offices in Caboolture QLD and West Perth WA

03 5998 0717, 24/7

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Questions we get asked

Straight answers.

If yours is not here, call and ask. It is what we are for.

What is STA?

Short term accommodation (STA) is NDIS funding for a stay away from your usual home for a short time, with support included. It covers accommodation, food, activities and personal care for the length of the stay. The NDIS also calls it respite, because it is often used to give family carers a break, but participants also use it to try independence, bridge a gap or recover after a hospital stay.

How many days of STA does the NDIS fund?

The current NDIS guideline funds STA for up to 14 days at a time and usually up to 28 days a year. The 28 days can be used in one block, as several shorter stays or as regular weekends. More can be funded where your situation justifies it, for example a carer's hospital admission, but you need to ask the NDIA with evidence. Longer stays usually fall under medium term accommodation or SIL instead.

Do you take emergency and planned stays?

Both. Planned stays, booked weeks ahead, are easiest to match to a suitable home and team. Emergency stays, when a carer is suddenly unwell or something at home breaks down, are harder, and we will not promise a bed we do not have. Call 03 5998 0717 at any hour; we tell you within the hour what is available, and if we cannot help we say who might.

What are the STA rates for 2026-27?

From 1 July 2026 STA is no longer one bundled daily rate. The NDIS Pricing Schedule 2026-27 splits it into participant accommodation, with a national price limit of $162.85 a day, support worker accommodation where needed, and support hours claimed at the usual hourly rates for the time of day and intensity. The total depends on your support ratio and overnight needs. We quote each part before you book.

Does STA come out of my Core budget?

Yes. STA sits in Core under Assistance with Daily Life, which is flexible, so many people can use it without the words appearing in their plan, as long as it fits their goals. Using STA does reduce what is left for other Core supports such as support workers, so we help you check the budget with your plan manager or coordinator before you commit to a stay.

Can STA help me leave hospital?

Often, yes. When you are medically ready but your home needs modifications, your supports are not yet in place or your plan is being changed, a short stay with support can get you out of the ward sooner. We work with hospital discharge planners and your coordinator to arrange it. If the gap is likely to be longer than a couple of weeks, medium term accommodation is usually the better fit. See hospital discharge support.

Can I have STA on my own, or does it have to be shared?

Either, depending on your plan and what is available. Shared stays with group support use less budget and suit people who enjoy company. One-to-one stays suit people with higher support needs or behaviour support plans that need a quiet environment. Tell us what you prefer and we will say honestly what we can offer for your dates and what each option means for your budget.

What should I bring, and who will support me?

Clothes, medication in its original packaging with the dosage list, any aids or equipment you use, and anything that makes a place feel like yours. Before you arrive we gather your routine and support plan so the team knows you. Our workers are the same people who staff our SIL homes, trained in medication, manual handling and behaviour support, and we tell you who will be on shift.

Ready to start

Need a break, or a bed this week?

Call 03 5998 0717, answered 24/7, or send an enquiry. Our intake team replies within minutes in business hours and tells you straight away what is available for your dates.

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